Fast Shipping & Easy Returns
Shipping Information
Dakshin Treats is committed to providing a seamless and satisfying shopping experience. Our shipping and delivery policy ensures that your orders are processed promptly and delivered to your doorstep with care.
Domestic Shipping
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Shipping Methods: We offer reliable shipping services through reputable courier companies within India.
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Delivery Time: Orders are typically shipped within 5 business days from the date of purchase. Please note that delivery times may vary depending on your location and the availability of products.
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Packaging: Your food items will be carefully packaged to maintain their freshness and quality during transit.
International Shipping
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Shipping Methods: We offer international shipping through trusted courier services.
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Delivery Time: International shipping times may vary depending on the destination country and customs clearance procedures. Please allow additional time for delivery.
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Import Duties and Taxes: Customers are responsible for any import duties, taxes, or customs fees imposed by their respective countries.
Tracking Your Order
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Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your shipment on the courier company's website.
Shipping Costs
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Shipping costs are calculated based on the weight and dimensions of your order, as well as your shipping address.
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Shipping rates will be displayed during the checkout process.
Contact Us
If you have any questions or concerns about our shipping and delivery policy, please feel free to contact our customer support team at dakshintreats@gmail.com or 7387743776.
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We strive to provide a positive and hassle-free shopping experience. Thank you for choosing Dakshin Treats!
Return & Exchange Information
Dakshin Treats is committed to providing a positive shopping experience. We understand that sometimes things don't go as planned, so we have implemented a hassle-free return and exchange policy.
Eligible Returns and Exchanges
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Damaged or Defective Items: If you receive a damaged or defective product, please notify us within 3 days of receiving it. We will provide you with instructions on how to return the item and arrange for a replacement or refund.
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Incorrect Items: If you receive an incorrect item, please contact us immediately. We will arrange for a replacement or refund.
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Unopened and Unused Items: If you are unsatisfied with your purchase and the item is unopened and unused, you may return it within 2 days of receiving it for a refund or exchange.
Non-Returnable Items
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Perishable Items: Due to the nature of our products, we cannot accept returns for perishable items.
Return Process
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Contact Us: To initiate a return or exchange, please contact our customer support team at dakshintreats@gmail.com or +91 - 7387743776.
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Provide Details: Provide us with your order number, the product(s) you wish to return, and the reason for the return.
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Return Authorization: We will provide you with a return authorization number and instructions on how to ship the item back to us.
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Shipping Costs: Return shipping costs are the responsibility of the customer, unless the return is due to a damaged or defective product.
Refunds and Exchanges
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Refunds: Refunds will be processed to the original payment method within 7 business days of receiving the returned item.
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Exchanges: If you are exchanging an item, we will ship the replacement item to you as soon as possible.
Additional Notes
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Please ensure that the returned item is in its original packaging and condition.
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We reserve the right to refuse a return if the item does not meet our return policy criteria.
We hope that our return and exchange policy provides you with the confidence to shop with Dakshin Treats. If you have any questions or require further assistance, please don't hesitate to contact us.